Most orders are shipped within 2 – 4 business days from date of the order. Orders can take up to 7 business days to package and send out. We cannot guarantee delivery by a specific date.
Customers are responsible for all shipping charges. For customers in the United States, this is limited to the amount paid at checkout.
International Shipping Charges
For shipments sent outside of the United States, the customer is responsible for all postage fees, customs fees, brokerage fees, duties, taxes, or any other fees related to the shipment. International customers generally see extra fees so please expect this and take this into account before ordering.
We firmly stand behind all products purchased from Amish Gourds. We accept returns as long as you notify us by e-mail within 14 days of shipment date. Return shipping costs are the responsibility of the customer. Return shipping must be organized by the customer and cannot use an Amish Gourds shipping account. Returns will be charged a 25% restocking fee. This fee is calculated by multiplying the order total by 0.25. This fee will be subtracted from the return amount. Custom orders cannot be refunded. Custom orders are 1) orders for items that are not kept in large quantities or 2) orders for items that are bought/produced specifically for your order and we otherwise would not carry in our inventory. Custom orders include, but are not limited to, custom bowls, custom cups, custom birdhouses, and orders of over 100 gourds. Call or email us to start a return for your order.
Please double check your shipping address to make sure it is correct. UPS and FED EX now charge a $12.50 fee for any address correction, even a missing Unit number, letter or number that is not 100% accurate. We will bill back this charge to the customer. USPS will return a package to us if they are not able to deliver due to an incorrect address. We will have to rebill for shipping a returned package if the address correction is the customer error.
Gift cards can be combined with up to one other method of payment. All gift cards, regardless of marking on physical card, expire one year after date of issue.